TNR Courier Services

Privacy Policy for TNR Courier Service Last Update: 10/10/2020 Applicable in Victoria, Australia

At TNR Courier Service ("TNR," "we," "us," or "our"), we are committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, tnrcourierservice.com, or our services. hhhhh

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email, phone number, address, payment details (e.g., credit card information), and government-issued IDs (if required for international shipments).

Shipment Details:

Recipient/sender addresses, package contents, tracking numbers, and delivery instructions.

Device/Usage Data:

IP address, browser type, pages visited, and interactions with our Website (via cookies and analytics tools).

Sensitive Information:
We do not intentionally collect sensitive information (e.g., racial origin, religious beliefs) unless required by law.

2. How We Collect Information
Directly from you:
When you create an account, book a shipment, or contact us via email/phone.
Automatically:
Through cookies, log files, and third-party tools (e.g., Google Analytics).
From Third Parties
Payment processors, delivery partners, or regulatory authorities (e.g., customs).

3. Purpose of Collection

We use your information to:

Process and fulfill shipments.
Communicate with you (e.g., tracking updates, customer support).
Improve our services and Website functionality.
Comply with legal obligations (e.g., customs declarations, fraud prevention).
Send marketing communications (with your consent).

4. Disclosure of Information

We may share your information with:

· Delivery Partners: To complete shipments (e.g., postal services, logistics providers).

· Payment Processors: To securely process transactions.

· Regulatory Authorities: When required by law (e.g., customs, tax agencies).

· IT and Service Providers: For website hosting, data storage, and analytics. We do not sell your personal information to third parties.

5. Data Security

We implement safeguards to protect your information, including:

Encryption for sensitive data (e.g., payment details).

Restricted access to personal information.

Regular security audits.

However, no method of online transmission is 100% secure.

6. Your Rights (Under Australian Privacy Laws)

You have the right to:

· Access: Request a copy of the personal information we hold about you.

· Correct: Update inaccurate or incomplete information.

· Delete: Request deletion of your data (subject to legal obligations).

· Opt-Out: Unsubscribe from marketing communications. To exercise these rights, email info@tnrcourierservice.com.

7.International Data Transfers

Your data may be transferred to third parties outside Australia (e.g., international delivery partners). We ensure such transfers comply with the APPs and use reasonable safeguards.

8.Cookies & Tracking Technologies

We use cookies to:

Enhance user experience (e.g., saved login details).
Analyze website traffic.
Deliver targeted ads (with your consent).
You can disable cookies via your browser settings, but this may affect Website functionality.